Dear Swimmers,
We are so very close to launching the new system, but I please need your kind help to complete the data conversion process as soon as possible in time for a hopeful release on or before Monday 10th August. We had 132 responses from the last form out of the required 277, so please do complete the form to help us out and get these numbers up to 100%.
I will need you ALL to complete this form please, even if you completed a prior version a month ago when we hoped we'd have been launching sooner. Given a few changes and a move to an entire new system in that time, it is imperative that we re-gather this information. Thank you sincerely for your time and effort on this!
Your help allows us to propagate the entire system with your remaining credits and the sessions you are allocated for. From here on I will simply allocate a username and a password for each of you just before the 10th August to allow you to log into the system from either your computer or your phone with a special app that allows you to cancel out of any sessions you know you won't be attending (due to holidays) and allow you to cancel up to 12hrs before the session for those last minute changes to your own schedule. This allows us to maintain the flexibility that the PAYG system offers you, but by BLUKing us (But Let Us Know), we can better manage the attendance in the sessions and equally plan for when we might look at engaging additional coaches to help on the deck and improve our delivery to you.
All I need now from you is the following couple of bits of information relating to ONLY THE PAYG CARDS YOU HAVE IN YOUR POSSESSION (NOT the ones you might have bought in the last couple of days as part of the winter special unless I have physically given you this card). These winter special credits have already been added for you, with expiries that will start to commence when you physically use the first session from that new block, not when you actually purchased it.
We are having to secure the services of a data conversion specialist team, such is the amount of data we are handling here from 277 people, so your prompt action would be massively appreciated.
It shouldn't take you more than 90 seconds to complete.
YOU MIGHT BE BEST ADVISED TO COMPLETE THIS ON A COMPUTER OR LAPTOP GIVEN THAT A FEW PEOPLE REPORTED ISSUES DOING IT ON THEIR PHONE LAST TIME. YOU WILL RECEIVE A CONFIRMATION PAGE SAYING THANK-YOU IF IT'S WORKED PROPERLY.
When you lodge this form it will automatically assign exactly when you did it, so all you need to do is tell me EXACTY how many credits you have remaining on your PAYG card RIGHT NOW, which card you have (10, 25 or 50), and what expiry is listed at the bottom. I will then do the rest. This change-over will not happen instantaneously (hoping for Monday 10th August at this stage), so please rest assured that you will not lose any credits, nor is it a problem to continue to load up a new PAYG card the old-fashioned way before this system is put in place, the link being http://www.swimsmooth.com/perth_buycard.html or the following links if you are wanting to still take advantage of our special winter offer before 5pm on Saturday 25th July:
10 Session Credits for $140 with a 3 month expiry* (currently $150): Go to: http://bit.ly/1Ii5SvD
25 Session Credits for $310 with a 4 month expiry* (currently $330): Go to: http://bit.ly/1DtEgOG
50 Session Credits for $550 with a 5 month expiry* (currently $590): Go to: http://bit.ly/1GBnw82
Thanks for your help on this one - we're nearly there with the housekeeping! Can't wait to get this rolled out and show you the new Perth Squad website I've been building alongside it all - it's really cool! (If I do say so myself!).
Paul
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